Terms and Conditions



By visiting/using our website and/ or purchasing any product from us, you, the user, engage in our “Service” and accept to by these terms and conditions (the “Terms”), including those additional policies (including without limitation to cancellation policy, shipping policy, return & refund policy and privacy policy) referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including with no limitation to users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please carefully crosscheck these Terms prior to accessing or using our website. By accessing or using any area of the rwebsite, you agree to be bound by these Terms and Conditions. If you don’t concur to all the terms and conditions of this agreement, you should not access the website or use any services provided through it.

We reserve the right to update, modify, or change any part of these Terms and Conditions. It is your responsibility to preview this page anytime you access our website or want to use our services. Your continued access to or use of the website after the posting of any changes will be regarded as acceptance of those changes.

General Conditions

We retain the right to refuse service to any individual for any reason at any time based on sole discretion.

You agree not to copy, duplicate, reproduce, sell, or resell any part of the Service without direct written permission from us.

Correctness, Completeness, and Timeliness of Information

We won’t be held liable or responsible if the information presented on this site is not correct, complete or current. The content on this site is mainly for general information and should not be depended on or used as the sole ground for making decisions without the consultation of primary, more correct, more complete or more current means of information. Any sole dependence on the content of this website is at your own risk.

We retain the right, but with no obligation, to modify, update or change the content of this site at any time. You accept that you are responsible for crosschecking for changes to our website.

Accuracy of Billing and Account Information

We retain the right to decline or deny any order you place with us. In our sole discretion, we may limit or cancel quantities bought per person, household, or order. Such restrictions may involve orders made by or under the same customer account, the same credit card, and/or orders that make use the same billing and/or shipping address. If we make any change to or cancel an order, we may try to send you a notification by contacting the e-mail and/or billing address/phone number given at the time the order was made. In our sole judgment, we retain the right to limit or restrict orders that seem to be placed by dealers, distributors or resellers.

You accept to offer correct, complete and current purchase and account information for all purchases carried out at our store. You accept to immediately update your account and other information, which include your email address and credit card details and expiration dates, for us to be able to complete your transactions and contact you when necessary.

Third-party Links

Some content, materials, products, and services available through our Service may involve content from third-parties.

Third-party links on this website may lead you to third-party websites that are not associated with us. We are not responsible for scrutinizing or assessing the content or correctness. We do not guarantee and will not have any liability for any third-party contents or websites, or for any other contents, products, or services of third-parties.

We are not liable and shall not be accountable for any damages or harm as a result of the purchase or the use of goods, services, content, materials, resources, or any other transactions carried out through any third-party websites. Kindly review the third-party’s policies and practices carefully and ensure you comprehend them before engaging in any form of transaction. Complaints, claims, concerns, or questions as regards third-party products should be sent to the third-party.

User Comments, Feedback, and Other Submissions

If, at our request, you send some precise submissions (for example contest entries), or without a request from us, you send creative ideas, plans, proposals, or other materials, whether online, by email, by postal mail, or any other means (altogether, ‘comments’), you accept that we may, at any time based on sole discretion, with no limitation, copy, edit, publish, distribute, transfer, translate and otherwise use in any medium any comments sent to us by you. We are and shall be under no obligation (1) to keep any comments in confidence; (2) to make any payment or compensation for any comments; or (3) to provide feedback to any comments.

We may, but with no obligation to, monitor, edit or delete content that we considered based on sole discretion to be offensive, unlawful, libelous, threatening, defamatory, obscene or otherwise intolerable or infringes any party’s intellectual property or these Terms.

You accept that your comments will not infringe any right of any third-party (such as copyright, trademark, privacy, or any other personal or proprietary rights). You also accept that your comments will not include defamatory or otherwise abusive, unlawful, or obscene material, or have any computer virus or other malware that in any way could affect the running of the Service or any associated websites. You may not use a made-up or false e-mail address, claim to be someone else, or otherwise deceive us or any third-party as to the source of any comments. You are mainly responsible for any comments you make and their correctness. We are not responsible and shall not be liable for any comments made by you or any third-party.

Personal Information

Our Privacy Policy governs your submission of personal information.

Errors, Inaccuracies, and Omissions

Some information on our website or in the Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, offers, promotions, transit times and availability. We retain the right to correct any errors, inaccuracies or omissions, and to update, change, or modify information, as well as to cancel orders if any information in the Service or on any associated websites has been noted to be inaccurate at any time without earlier notice (including after you have made your order).

We assume no obligation to amend, clarify or update information in the Service or on any related website, including with no limitation to, the pricing information, unless as mandated by law. No particular update or refresh date applied in the Service or on any associated websites, should be regarded as an indication that all information in the Service or on any associated websites has been changed or updated.

Prohibited Uses

You are restricted and prohibited from using the Service or its content, material or information for the following: (a) any unlawful motive activity; (b) creating or urging other users or any other individual to implement or get involved in any unlawful activities; (c) involving in violation of  any international, federal, provincial, state or local laws, regulations, rules, ordinances, or decrees; (d) involving in infringement or breach of our intellectual property rights or those of other users or related websites; (e) abusing, harass, harm, defame, threaten, or discriminate based on race, gender, ethnicity, religion, sexual orientation, nationality, age, infirmity, or disability; (f) sending us false or misleading information; (g) uploading, sending, posting or transmitting viruses, worms, or any other forms of malwares that can, in any way, affect or hamper the operation or functionality of the website, the Service, or of any linked website; (h) gathering, monitoring or tracking the individual information of others; (i) engaging in any act to or attempting to spam, pharm, phish, pretext, crawl, spider, or scrape; (j) for any obscene, inappropriate, or immoral purpose or activity; or (k) hampering with or sidestepping the security features of the Service or any linked websites.

We retain the right to delay or deny your use of the Service, or any related website for the violation of any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We don’t warrant that your access or use of the Service will be non-stop, error-free, suitable, or safe.

You consent that we may remove the Service at any time based on sole discretion for undefined periods of time, or suspend or terminate the Service at any time, with no prior notice to you.

You clearly agree that your access or use of, or inability to access or use, the Service is at your sole risk. All products and services offered to you via the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, with no warranties, representations, or conditions whatsoever, including with no limitation to all indirect warranties or conditions of merchantability, merchantable quality, durability, qualification for a precise purpose, and non-infringement.

For no reason shall Aglaia Jewelry, our directors, officers, employees, interns, affiliates, agents, service providers, contractors, licensors, or suppliers, be held responsible for any damage, injury, or claim for losses including lost profits, lost savings, lost revenue, loss of data, replacement costs, or any related losses, whether based in contract, tort, negligence, liability or otherwise, that may result from your use of any of aspect of the website, or Service, or for any other claim regarding in any way to your access or use of the website or the Service, including, but with no limitation to, any errors, falsehood or omissions in any content or information, or any loss or damage of any nature gotten from the use of the Service, or any content or material published, transferred, or otherwise made available through the Service, even if warned of the possibility of such.


You strongly consent to indemnify, hold harmless and defend Aglaia Jewelry and our affiliates, directors, officers, employees, interns, agents, contractors, subcontractors, licensors, partners, service providers, suppliers, from any demand or claim, such as rational attorneys’ fees, made by any third-party owing to or as a result of your violation of these Terms (including any other policies incorporated by reference), or your infringement of any law or any right of a third-party.


If any provision of these Terms is discovered to be unlawful, unenforceable, or void, such provision shall nevertheless be enacted to the maximum extent allowed by appropriate law, and the unenforceable portion shall be considered to be detached from these Terms and Conditions, such discovery shall not affect the enforceability and legitimacy of any other provisions of these terms.


Any obligations and liabilities acquired prior to the dissolution date of these Terms shall supersede the dissolution of this agreement for all purposes.

These Terms remain effective and governing until the dissolution by either you or us. You may dissolute these Terms at any time by informing us that you no longer want to access or use the Service, or when you stop using any of the Service.

If in line with our sole discretion, you fail or refuse, or we observe or notice that you have failed or refused, to abide by any of the requirements made in these Terms, we also may dissolute this agreement at any time with no prior notice and you will be legally responsible for any amounts due up to and together with the date of dissolution; and/or consequently may deny you access to any aspect of the Service.

Shipping Policy

We always try to find the most fitting, fastest and inexpensive courier and post service available to ship our parcels. Therefore, we retain the right to change our shipping provider at any time and for any reason, to offer you the best experience possible. Click here to see more about Shipping Policy.


Although it is an extremely rare occurrence, our courier may lose track of your parcel. Kindly understand that this is beyond our control. If you think like it might be the case for you, or if you have any inquiry about your order and delivery status, kindly contact us.

Attempted Deliveries

Every courier we use will try to deliver the product at least once before leaving it at your local post office or returning it to us (RTS – Return to Sender).

Any delivery returned to us may acquire new shipping fees to re-deliver. Kindly make sure your delivery address is accurate and that you select the “Shipping with Authority to leave” if you think it is safe for your parcel to be left in front of your door. Otherwise, you may select your workplace address, but kindly make sure your receptionist or colleagues will safely hand the parcel over to you. We cannot compensate parcels for which the delivery advice has been signed by someone in your company or office building.

Return and Refund Policy

We are willing to make arrangement for a replacement (or perhaps a credit or refund) for any damaged or broken products purchased via Aglaia Jewelry. For detailed Return & Refund policy, please click here.